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COVID-19 Store Status and Hours
We here at Great Fermentations take the Covid-19 virus situation very seriously, and are taking the necessary steps to help stop the spread of the virus in our community. Our retail store front is open for curbside pickup only with modified days/hours (see section below). We will continue to operate our online fulfillment center for online order shipping. This will help protect our employees and customers from unnecessary contact and help with social distancing efforts needed to stop the spread. It also helps, we hope, to keep you busy with brewing and winemaking, which requires you to stay at home!
Indianapolis Retail Store:
Status: Curbside Pickup Only
Days: Wednesday - Saturdays
Hours: 10 am - 5 pm
How: Place a pickup order online or call us at 317-257-9463. Please allow 3-4 hours for your order to be ready. Call us when you are here, and we will bring your order out to you. Walk up orders will not be accepted at this time (sorry!).
Online Shipping:
Our warehouse fulfillment center is still operational and shipping orders. We are currently experiencing delays of up to 3 to 5 business days (business days being Monday through Friday) due to the increase in order volume. Thank you so much for your patience as we work to ship all orders as quickly as possible!
Customer Service Hours:
We're still here to answer your questions over the phone and email during this quarantine, so feel free to reach out to us. Our Customer Service hours of operation during this time are Monday - Friday, 9am - 5pm EST.
Phone: 317-257-9463
Email: customerservice@greatfermentations.com
STORE EVENTS:
We have currently cancelled all in-store events through June.